A district consumer commission in Gurugram has held footwear and apparel brand Red Tape guilty of deficiency in service and unfair trade practice for charging a customer ₹30 for three carry bags during a shopping purchase. The commission directed the company to refund the amount with interest and pay a total of ₹26,000 as compensation and litigation costs.
The order was passed on August 4 by a bench comprising President Sanjeev Jindal and Members Jyoti Siwach and Khushwinder Kaur.
