Scottish Water invested a record £886m in the last year, but warned that climate change and ageing water infrastructure means the publicly-owned utility will need to invest even more to maintain services.
Douglas Millican, the former chief executive - who stood down on 31 May after more than two decades at the group - said that despite investment levels increasing significantly in the last two years, it was currently investing around only 40% of the necessary long-term replacement rate.
Writing in Scottish Water’s annual report, covering the 2022/23 financial year, he said: “We owe it to our customers to be honest with them about the cost of delivering the services they rely on and expect, and will continue to expect, and keep transitioning towards a more sustainable future.