Paul Burrell is best known as Princess Diana’s former butler, but he joined the royal household as a young man in the ‘70s as a footman and later, a personal attendant for Queen Elizabeth. Having worked at Buckingham Palace and Kensington Palace for more than 20 years, Burrell has seen it all, and he tells Marie Claire that “strange things happen with members of the public” whenever they encounter the royals.
Speaking on behalf of Champions Speakers Agency, Burrell says that everyone from average citizens to global leaders seemed to “go to pieces” when they came in contact with the late Queen. “Whenever they meet a member of the Royal Family, they just lose it,” he shares.