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The Guardian - UK
The Guardian - UK
Politics
Denis Campbell Health policy editor

Public satisfaction with the NHS at its lowest ever level, poll shows

NHS England Scotland Wales
patients sitting in the waiting room at a GP Practice
Satisfaction with the NHS fell from 29% to 24% between 2022 and 2023, and 71% of survey respondents said they were unhappy with how long it took to get a GP or hospital appointment. Photograph: Anthony Devlin/PA

Public satisfaction with the NHS has fallen to its lowest ever level, with long delays to access care the biggest source of deepening frustration, a study has shown.

Just 24% of people across England, Scotland and Wales – the fewest on record – are satisfied with the health service, according to the latest British Social Attitudes research.

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