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The Economic Times
The Economic Times
National
Aastha Raj

Psychology says people who only like to buy clothes in stores and not online are not outdated: Why the brain still trusts touch more than algorithms

In an age of one-click purchases, same-day delivery, and AI-powered recommendations, millions of people still prefer walking into a store before buying clothes. They want to touch the fabric. Try different sizes. Look at colors under real lighting. And sometimes, they would rather spend an hour at a store than five minutes scrolling online. To others, this may seem inconvenient. After all, online shopping is faster. Psychology suggests something different. For many adults, buying clothes in physical stores is not about resisting technology. It is about satisfying the brain's need for certainty, sensory information, and emotional confidence before making a decision. In many ways, shopping is not simply about buying clothes. It is about reducing uncertainty.

Why The Brain Trusts What It Can Physically Experience

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