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The Independent UK
The Independent UK
National
Sarah Ward

Police call handlers faced major IT problems, fatal accident inquiry told

Lamara Bell John Yuill Police FAI Gold
PA Wire

Police Scotland call handlers spent more than half their time battling IT issues as morale hit “rock bottom” after a merger, a fatal accident inquiry (FAI) heard.

Call centre manager Laura Henderson, 47, gave evidence to the FAI into the deaths of John Yuill, 28, and Lamara Bell, 25, who crashed off the M9 on July 5 2015.

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