Phillip Schofield apologised to a disabled guest on This Morning today after an unsuitable car was accidentally sent to transport her to the studio.
Barbara Lisicki, an activist who helped changed history in the 1990s by tirelessly campaigning for equal rights for people with disabilities, appeared on the ITV show with Phil and co-host Josie Gibson.
But before they began the interview, Phil addressed the fact that she had arrived later than planned to set.