Get all your news in one place.
100's of premium titles.
One app.
Start reading
Evening Standard
Evening Standard
World
Nicholas Cecil

People rushing to do Jan 31 tax return waiting on average 27 minutes on helpline

More than three million people still need to submit their tax return, with a week left until the self assessment deadline

(Picture: PA Archive)

People desperately seeking to do their self-assessment tax returns by the end of January are having to wait on average nearly half an hour for the HMRC helpline to answer their call, tax chiefs admitted on Wednesday.

The issue was investigated by the Commons Treasury after reports that some people were being kept waiting for hours.

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.