Ofcom has called on the UK's internet providers to do more to help low-income households save on their broadband bills as it was revealed only one per cent have taken advantage of discounted deals.
As the cost of living crisis intensifies and the nation braces for the full impact of all the changes now in place this month, Ofcom has called on broadband providers to introduce - and more widely promote - specially discounted packages.
The regulator said it has found that the packages - sometimes known as ‘social tariffs’ - are currently available to around 4.2 million households in receipt of Universal Credit, but only 55,000 homes - 1.2 per cent of those eligible - have taken advantage of the deals so far this year.
