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The Guardian - UK
The Guardian - UK
Technology
Guardian community team

People in the UK: have you received good or bad financial advice from an AI chatbot?

People are increasingly asking tools like ChatGPT for financial advice. The ChatGPT app logo displays on the screen of a smartphone.
People are increasingly asking tools like ChatGPT for financial advice. Photograph: Jaque Silva/NurPhoto via Getty Images

Tech companies are pumping billions into the growth of artificial intelligence, with OpenAI this month signing a $38bn (£29bn) cloud computing deal with Amazon as part of a $3tn datacentre spending spree.

But as people increasingly use AI chatbots – such as OpenAI’s ChatGPT, Google’s Gemini, Microsoft’s Copilot, Meta AI and Perplexity – for advice and task completion, some observers have concerns about misinformation, hullicinations and irresponsible advice.

A survey this year from KPMG and the University of Melbourne found that 80 percent of people in the UK believe AI regulation is required.

We want to hear from people who have asked chatbots for financial advice. Have you asked AI tools for help with money, debt or personal finance? Were you recommended anything unexpected, or unsuitable? What was the financial result? Do you have concerns?

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