A car owner was denied an insurance payout after his luxury BMW vehicle caught fire on a highway following a tyre puncture, with the insurer arguing that leaving the car unattended overnight violated the terms of the policy. A consumer commission has now overturned that decision and ordered the insurer to pay the full claim.
The order brings an end to a dispute that stretched on for years, with the case facing repeated dismissals before the commission finally ruled that the insurer's reading of the policy did not hold up.
