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The Guardian - UK
The Guardian - UK
Business
Zoe Wood

Our car was no longer driveable after valet parking at Gatwick

A screengrab from the Gatwick airport website valet parking video.
Gatwick airport said the damage was caused by a broken coil spring and classed as mechanical wear and tear. Photograph: https://www.gatwickairport.com/parking/parking-valet.html

We used the valet parking at Gatwick airport but when we arrived back, late at night with our three-year-old son, we were told our car had a “mechanical fault”.

It had apparently suffered a broken coil spring while being driven from the parking lot back to the terminal and was no longer driveable.

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