If you were one of the millions of Optus customers without phone or internet connection for most of Wednesday, you will probably be wondering if and how you can be compensated for the inconvenience.
The Optus CEO, Kelly Bayer Rosmarin, has said there was “nothing we can do to make up for” the outage, but the company wanted to acknowledge customer patience and loyalty with 200GB of data for small businesses and consumers, and unlimited data on weekends for eligible prepaid customers until the end of the year.
