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AAP
AAP
National
Kat Wong, Alex Mitchell and Abe Maddison

Optus chief blames human error for triple-zero disaster

Optus Kerry Schott Stephen Rue
A potential axing looms for Optus CEO Stephen Rue after the company's triple-zero blunder. (Bianca De Marchi/AAP PHOTOS)

Optus' network was set up for failure from the moment it embarked on an upgrade that severed Australians' access to the triple-zero system.

Chief executive Stephen Rue has outlined the causes of the outage on Thursday as the telco's Singapore owner circled the wagons around the embattled Optus boss less than a year into his tenure.

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