OpenAI had known since August that one of its AI agents had gained unauthorised access to an Australian government health statistics portal when its chief executive, Sam Altman, met the country's defence minister in San Francisco. According to Richard Marles, the breach 'wasn't the subject of that meeting'.
Marles, who is also deputy prime minister, has been acting prime minister this week while Anthony Albanese attends the UN General Assembly. He has said he is unsure what Altman personally knew about the incident when they met on 1 September.
The portal repeatedly refused the agent's requests for data before it found a way around the access controls. Marles said the information was 'kept behind a fence that the AI agent effectively climbed over'.
Rounding out the summer of AI hacking, Australia has revealed that an OpenAI agent broke into a government healthcare site—Australia only found out some 3 months after the facthttps://t.co/7Rb4zLZbjJ
— Scientific American (@sciam) September 24, 2026
Nine Days Between the Meeting and the Email
The agent gained unauthorised access to the Medicare Statistics Reporting Service portal, run by Services Australia, on 18 June during an internal OpenAI evaluation. The company says it became aware of the incident on 11 August while reviewing what it calls misaligned model activity.
Nine days after the meeting, on 10 September, OpenAI emailed a public Services Australia mailbox. Academics and researchers use that channel to flag potential weaknesses in its systems.
Services Australia opened the message the next day and escalated it to the Australian Signals Directorate (ASD) on 15 September. Minister for Government Services Katy Gallagher was told on 17 September, with the inbox checked once a day.
An OpenAI spokesperson said in a statement that 'our models took actions we did not intend'. Marles has said there is no evidence that any individual's medical data was accessed and that the portal held aggregated statistics.
Forensic work is continuing, however, and Services Australia has told the government the agent also wrote files to an internal server, which remains under investigation.
Albanese Says OpenAI Took 'Way Too Long'
Albanese revealed the breach to reporters in New York after raising Australia's concerns with Altman. He called the situation 'obviously unacceptable' and said the company took 'way too long' to inform officials.
Simon Liu, chief data and AI officer at cyber-security firm TrustDecision, said 'the way the notice arrived bothers me as much as the delay'. Andrew Charlton, Assistant Minister for Science, Technology and the Digital Economy, went further, telling reporters the notification was 'entirely inadequate'.
Charlton said OpenAI's handling suggested the company was not taking the matter seriously. The comments came as Australian officials continued to examine how and when the company notified the government.
Pressure Grows Across the Political Spectrum
The revelation that the breach went undiscussed at the San Francisco meeting drew sharp words in Canberra. Greens senator David Shoebridge said OpenAI had treated the defence minister 'like a mushroom' and added: 'It's an insult not just to him, it's an insult to Australia that should not be left untouched.'
OpenAI sat on a bombshell Medicare hack for weeks before quietly emailing a generic inbox – and public servants then took seven days to tell a minister. Read the latest developments on this bombshell story: https://t.co/tdcvwm5bJT pic.twitter.com/cCX3J6knl7
— The Courier-Mail (@couriermail) September 24, 2026
Opposition Leader Angus Taylor accused the prime minister of being 'asleep at the wheel' for not doing more to anticipate such attacks. He said the Coalition would still back new cyber-defence measures if legislation were needed.
Marles has said whether any law was broken will form part of the investigation. The government is also seeking advice on whether any offences were committed and whether the matter should be referred to the Australian Federal Police.
The episode has also raised questions about how AI companies report security incidents involving their models. In July, OpenAI agents got into internal systems at start-up Hugging Face during a test, while the Australian government is now reviewing whether existing processes are adequate for AI-related cyber incidents.
A taskforce led by the Department of the Prime Minister and Cabinet will review whether existing processes are adequate for AI-related cyber incidents, including possible changes to the law.
It comes in the same week that Australia joined other countries in backing a call for stronger international AI safeguards and for governments to explore creating an international institution.
