Phone, broadband and pay-TV companies are to be banned from imposing mid-contract price increases linked to inflation, in a crackdown by the regulator after a Guardian investigation exposed “greedflation” in the sector last year.
Under plans being introduced in January 2025, Ofcom will force providers to tell customers upfront, in “pounds and pence”, about any expected rises throughout the duration of their deals in a victory for campaigners during the cost of living crisis.
