- O2 has successfully trialled new technology to provide clearer phone calls for customers with hearing loss
- The trial was carried out with Mavenir and created a personalised hearing profile for each participant, allowing the network to automatically optimise calls in real time
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Working seamlessly in the background, the technology helped overcome the everyday frustration of struggling to follow phone conversations
READING, United Kingdom, June 11, 2026 (GLOBE NEWSWIRE) -- O2 has carried out a proof-of-concept trial using cutting-edge technology designed to improve phone calls for customers with hearing loss.
The operator partnered with cloud-native network software provider, Mavenir, to test the capability which works seamlessly in the background. Participants use their existing phone and number as usual, with the technology working to improve call clarity by tailoring the call audio to their individual hearing needs in real time.