Senior NSW health department bureaucrats have apologised to patients and families who received substandard health care in rural and regional areas.
The officials conceded there had been evidence of "regrettable patient experiences and outcomes" at a long-running parliamentary inquiry into regional and rural health in the state.
"To these people and their families, we sincerely apologise for experiences that did not meet the high standards of health care that we expect in this state," NSW Health Deputy Secretary Nigel Lyons told the final hearing day of the inquiry on Wednesday.