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Tim Schweisfurth, Full Professor in Organizational Design and Collaboration Engineering, University of Twente

Not all interruptions are bad: how surprise breaks can unleash creativity at work

Interruptions are an inevitable part of working life. Some last a short time – a phone call, an urgent task, or a colleague stopping by for a chat. While these can take a brief toll on productivity, extended interruptions such as supply-chain issues, extreme weather or machinery breakdowns, can have a more significant impact. But what if there were a silver lining?

In our research at the Hamburg University of Technology, we were curious to explore how different types of disruptions can influence employees’ creative performance and how one can even harness them to boost innovation at work.

Differentiating interruptions

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