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The Guardian - UK

Business

Miles Brignall

Norwegian Airlines won’t refund £2,676 cash for tickets to Florida

Florida Norwegian United States Disneyland

Norwegian Air Shuttle is still taking off but won’t give a cash refund. — Norwegian Air Shuttle is still taking off but won’t give a cash refund. Photograph: Bloomberg/Getty Images

We need to know if we have a realistic claim against Norwegian Airways, to which we paid £2,676 for flights to America which are no longer possible to take.

In August 2019, having saved up for years, we bought flights to Florida for a once-in-a-lifetime family trip to Disneyland. Covid hit and the airline cancelled.

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