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Wales Online
Wales Online
Health
Ryan O'Neill

New report raises deep concerns over 'dysfunctionality' at Betsi Cadwaladr University Health Board

A new report has raised major concerns over "dysfunctionality" at a Welsh health board. The report by Audit Wales said Betsi Cadwaladr University Health Board (BCUHB) faced "dysfunctionality and factions" which were majorly impacting its ability to face its "significant challenges."

The spending watchdog, which published its report on Thursday, February 23, said the health board - which covers north Wales and is the biggest health board in Wales - found "fractured working relationships" within the health board's executive team were preventing it from working effectively. It said the health board was facing "unprecedented challenges" from demands on its services and long-term concerns over the performance, quality and safety of services.

It said a lack of confidence in the health board's management, which includes four different chief executives since 2019, had led some individuals to challenge team members in a way that was "perceived by some to be hostile and inappropriate." It added that this had "adversely affected working relationships and functionality within the wider board" and led to an inability to resolve issues including soaring demand.

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