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TechRadar
Craig Hale

New data claims small businesses haven't expanded their use of AI in the past few years

A person typing on a laptop and using a tablet. Only their upper torso, arms and hands are visible. Text superimposed on the image shows AI .
  • The number of companies using AI is up, but the number of tools per company hasn't grown much
  • ONS data also confirms that AI doesn't seem to be having a major impact on headcount
  • SMBs could be lacking a clear business use case for AI

New ONS data has claimed that while AI adoption has expanded rapidly across UK businesses, the actual depth of adoption is still limited, with most firms using just a small number of tools to improve existing processes rather than totally overhauling their businesses.

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