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Daily Record
Daily Record
Lifestyle
Josie Clarke & Linda Howard

New calls to ban automatic subscription renewals as people lose more than £300m a year on unused services

Citizens Advice is calling for a ban on subscription auto-renewals after finding that many people had been lured in with a free trial and then forgotten to cancel. Worryingly, new research from the charity discovered that consumers have spent half a billion pounds in the last year on subscriptions that automatically renewed - without them realising.

Consumers in the UK spend a staggering £300 million a year on unused subscriptions, with 82 per cent of those paying out on one reporting that it had renewed automatically, the Citizens Advice study found. Subscriptions, which can include services such as TV streaming, mobile phone apps, newspapers and magazines, food and drink and beauty products are part of an ever-evolving market.

Nearly three in four people across the UK (73%) have at least one active subscription that they know about.

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