Amazon customers who returned eligible products or requested refunds but didn't receive the money, received an incorrect or delayed refund, or were wrongly charged later may qualify for payments under a proposed $309.5 million class-action settlement that has received preliminary court approval.
The lawsuit alleges that Amazon's return and refund practices violated consumer protection and other laws in Washington state, where the company is based. Amazon denies wrongdoing, and the court has not made a finding of liability. Customers who qualify may receive payments automatically or need to submit a claim, depending on which settlement group they belong to.
