Thousands of National Lottery players were incorrectly told that their ticket was a losing one in a huge blunder.
The Gambling Commission fined Camelot, the lottery’s operator, £3.15m over three “failures which negatively impacted customers”.
One of the failures saw up to 20,000 lottery players told that their ticket was a non-winner when they scanned it through a QR scanner on the National Lottery mobile app.