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Daily Record
Daily Record
Lifestyle
Daniel Morrow

National Lottery firm fined after players are incorrectly told they had losing tickets

Thousands of National Lottery players were incorrectly told that their ticket was a losing one in a huge blunder.

The Gambling Commission fined Camelot, the lottery’s operator, £3.15m over three “failures which negatively impacted customers”.

One of the failures saw up to 20,000 lottery players told that their ticket was a non-winner when they scanned it through a QR scanner on the National Lottery mobile app.

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