National Insurance Company has been directed to pay Rs 2,25,000 to a Thrissur resident whose mediclaim was rejected on the grounds that his heart condition stemmed from a pre-existing case of hypertension, after a Kerala consumer commission ruled that the insurer never actually proved it.
The order was passed on 29 June 2026 by the Consumer Disputes Redressal Commission, Thrissur, nearly 13 years after the man first filed his complaint in March 2013.