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Fortune
Fortune
Kara Panzer

My two RTOs as a bank employee and yoga teacher couldn’t be more different. Here’s why

(Credit: Courtesy of Kara Panzer)

For most jobs, the measure of work is a task completed. The output proves the labor. If you hire a cleaner to prevent your apartment from hitting a rock bottom of untidiness, you don’t need to watch them work to know they were there. The proof is in the stack of neatly folded laundry and the sparkling stove top.

Most service jobs require a physical presence in a specific location. The dog can’t be walked over Zoom. An email won’t prepare a meal. Still, it’s not monitoring that ensures completion. It’s trust and relationships, coupled with a desire for repeat business.

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