My $1,000 laptop died after two years. It had a one-year warranty. Is complaining a waste of time?

A consumer can reasonably expect a brand new laptop will last longer than two years. Photograph: mbortolino/Getty Images

I have a Lenovo laptop (bought for $1,000) that died after two years. It has a stated one-year warranty, but according to the Australian Competition and Consumer Commission, I should expect it to have a “reasonable life span”. Realistically, what are the chances of me getting an international company to honour our consumer laws, or would I just be wasting my time?

Anyone conducting business in Australia must comply with Australian consumer law. This includes international companies selling products to consumers living in Australia.