A mum was left in tears outside Liverpool passport office as she spent her five-year-old son’s birthday in hour-long queues rather than on a family holiday.
Sarah McConnell, 40, was supposed to fly to Cuba on Monday morning but was instead left stranded after losing her son Corey’s passport. She had flown from Belfast to Manchester Airport on Sunday night in preparation for the trip but the family are now stuck as they cannot fly back to Northern Ireland without alternative documents for Corey.
Faced with being forced to get a ferry back to Belfast, Ms McConnell paid £100 to get a taxi from Manchester to Liverpool passport office on Monday morning in the hope of getting a new passport sorted. Ms McConnell said: "We were meant to be going to Cuba for a holiday but now we can't even get back home.