A mum says her Christmas has been “ruined” after gifts sent by her son went missing and she received a box of “rusty old car parts” instead. Julia Harris, from Bristol, had gifts sent to her using DPD but was surprised to receive a package that was a different shape to the one she had seen relatives prepare to send her during a video chat.
Julia, who has survived three heart attacks in the last year, will not be spending Christmas with family due to her vulnerable health and was supposed to open the gifts from her son and his father, Adrian, during a video call on December 25. However, when the package arrived on Tuesday, not only was it the wrong shape but it had tape holding it together stating it had been “re-sealed by DPD with care”.
When Julia opened the box to investigate, there was no sign of her carefully-wrapped gifts – and in there place were some old car parts in bubble wrap and Amazon-branded cardboard. The tracking information for the parcel suggests everything was going as planned until Tuesday morning, when it was repacked at DPD's depot in Rumney, Cardiff shortly before being delivered.
