A mum says she has made 100 phone calls to the National Lottery team and her bank in a bid to find missing lotto winnings. Gemma Murray won a lottery prize after playing through the app in October - but says the cash has yet to appear in her bank account.
Gemma told the ECHO: "Every month when we get paid, me and my mum put the lottery on for the month. She won three numbers - £30 - so I withdrew it from the account and we were told we'd get it by November 2, but we still haven't had it.
"I've spoken to the lottery and they said the bank could trace it but the bank can't find any trace through any of my statements and National Lottery keep fobbing me off. They told me last Friday it must be there but the bank has no evidence of it."
