A woman was left with only the clothes on her back and £25 cashback on holiday after her suitcase was lost.
Zena Williams, 49, was flying out to Alicante for a trip to Benidorm when she witnessed first-hand the much reported chaos at Manchester Airport. She said she had heard the nightmare tales, but little did she know that she would become the subject of one herself when she arrived in Spain and her suitcase was nowhere to be seen.
Zena, who was travelling with daughter Charlotte, who was taking part in a dance group event, also missed the transfer into Benidorm from the airport as she tried to find her suitcase with the help of Spanish airport staff. She eventually discovered the suitcase, containing both her belongings and items her daughter needed to dance in, was still at Manchester Airport.