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Tom’s Hardware
Tom’s Hardware
Technology
Matthew Connatser

MSI says some of its popular coolers are faulty, issues refunds and replacements for MAG Coreliquid E coolers with bad pumps — impeller impacts the cavity at speeds over 1,600 RPM

MSI MAG CoreLiquid E360 AIO.

MSI Japan apologizes for pump issues on its MAG Coreliquid E-series AIO liquid cooling product line. The company is now offering customers the choice of a refund or a replacement (via Hermitage Akihabara). The faulty pumps are much louder than designed, and the issue exists in four of MSI's AIO liquid coolers.

The impacted coolers are the MAG Coreliquid E240 240mm and the larger MAG Coreliquid E360 360mm models, including the white variations of both coolers for four affected models. The MAG Coreliquid E lineup came out earlier this year, and when we reviewed the MAG Coreliquid E360, we didn't see any pump issues. However, the problem appears widespread enough for MSI Japan to take action.

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