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Evening Standard
Evening Standard
Business
Daniel O'Boyle

Monzo is UK’s best bank, Virgin Money and RBS the worst, says CMA survey

Monzo is the best bank in the UK and Virgin Money and RBS are the worst, according to a new Government survey.

The Competition and Markets Authority’s latest satisfaction survey, its 11th since the surveys began six years ago, asked customers how likely they would be to recommend their provider to a friend, relative or other business. The survey was based on a sample of 16,046 personal account holders and 18,000 business account holders.

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