Framework has been busy emailing customers whose data has been leaked due to a recent phishing attack (h/t Computer Base). Personal Identifiable Information (PII) of Framework customers with outstanding balances for device purchases was shared by the firm’s primary external accounting partner, which fell victim to a phishing attack. Customers named in the leaked spreadsheets will receive the email reproduced in full at the above link. However, we are relieved to note that the leaked PII is claimed to consist solely of the following details: full name, email address, and the balance owed.
The well-regarded modular laptop maker has made the human errors behind the data leak and its full scope very clear. To ensure customers are fully informed, Framework has provided an incident timeline, discusses what has been done to resolve the issue, says how it will avoid any similar goofs in the future, and advises customers who were named in the leaked data.
