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Windows Central
Windows Central
Technology
Kevin Okemwa

Microsoft won’t take bigger Copilot risks — due to "a post-traumatic stress disorder from embarrassments," tracing back to Clippy

Microsoft Satya Nadella
ChatGPT and Microsoft Logo.

Microsoft Copilot (formerly Bing Chat) and ChatGPT are arguably the most popular AI chatbots with broad adoption across the world. However, the latter has a health lead. Microsoft CEO Satya Nadella attributed its broad adoption to OpenAI having a 2-year runway to build and develop ChatGPT uncontested.

Interestingly, a separate report suggested that the top complaint about Copilot to Microsoft's AI division is that "Copilot isn't as good as ChatGPT." Microsoft dismissed the claim, attributing it to poor prompt engineering skills. The company blatantly indicated that users weren't leveraging the tool's capabilities as intended, hence the disappointing user experience.

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