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Windows Central
Windows Central
Technology
Kevin Okemwa

Microsoft warns its Quick Assist app could expose Windows and macOS users to AI-driven tech support scams and "scareware"

Anonymous computer hacker in white mask and hoodie. Obscured dark face using laptop computer for cyber attack and calling on cellphone.

Recently, Microsoft issued a stern warning to Windows and Mac users to refrain from using the Quick Assist app on their PCs and devices. Per the company's own report, bad actors are leveraging AI tricks to gain unauthorized remote access, and by extension, steal personal information and various credentials (via Forbes).

Ever since generative AI burst into the world, the technology has gained broad adoption across medicine, education, entertainment, and computing. And while it has proven to be an invaluable resource, there are critical security and privacy concerns as "hackers" harness the tech.

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