
Although we haven't asked for an official survey, it's a safe enough statement that trust in Windows — and, by extension, Microsoft — is at its lowest point since the crash-prone, insecure Windows 98/Me. Despite a strong initial release, Windows 11's subsequent enshittification turned users away, many of whom see the OS as a direct downgrade from the now-unsupported Windows 10.
The company published a surprisingly detailed blog post, promising that the situation will change over the course of this year. In contrast to the usual buzzword-laden corporate promises, the article goes over quite a fair number of upcoming technical and interface improvements for Windows 11. These range from performance, overhead, and reliability improvements to efforts to make the main user interface less annoying.