Last month, several Dell users reported that Dell SupportAssist, the company’s device recovery software, was instead causing system crashes, leading to blue screens and reboot loops on Windows 11. However, the PC maker indicated that Microsoft's Windows 11 wasn't to blame.
At the time, Dell recommended uninstalling the software. However, our own Windows OS expert, Mauro Huculak, noted that disabling the service could also mitigate the issue. Concerningly, Dell has published a new blog post indicating that its Remediation Dell SupportAssist (version 5.5.16.0) and Alienware SupportAssist can trigger blue screen errors and unexpected reboot loops on Windows 11 (via Neowin).
