Microsoft Copilot lead says AI chatbots must 'learn' to ask for help to reduce hallucination episodes: "The thing that's really missing today is that a model doesn't raise its hands and say 'Hey, I'm not sure, I need help'"

Microsoft Copilot sign.

What you need to know

• Microsoft's top executive and lead of its Gen AI division says AI chatbots need to learn how to communicate when unsure of the responses generated.
• The executive says it will help save on cost and significantly reduce instances of hallucination-generated information misconstrued as accurate.
• Copilot helps enhance productivity at the workplace by taking over mundane tasks as professionals focus on learning new skills and building their crafts.