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Tom’s Hardware
Tom’s Hardware
Technology
Zhiye Liu

Micron reportedly offers pennies on the dollar for Crucial RAM return, only offers to reimburse original MSRP despite it being only 37% of market value — chipmaker later reverses course with a better solution

Crucial Pro DDR5 memory.

Micron used to produce some of the best RAM available to mainstream users through its Crucial brand. Despite the company's exit from the consumer market through its now-defunct Crucial brand, Micron had pledged to continue honoring warranties on existing Crucial products. A recent case on Reddit, however, highlights ongoing challenges with Micron's warranty process, where it reportedly offered a customer a ludicrous payout for an RMA. Only after further communication did Micron provide an improved offer. Another user also chimed in with a similar story about an SSD return with Micron. We have reached out to Micron for comment.

Crucial/Micron is refusing lifetime warranties after closing consumer ops—offering 17% of market value and keeping working hardware
from r/pcmasterrace
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