Meghan Markle’s lifestyle brand, As Ever, has faced major problems with getting its products to customers. This has led the company to issue many apologies and refunds. These issues mostly come from the huge demand for the brand’s products, which has caused overselling and orders that couldn’t be filled. Even though the high interest from buyers shows the brand started off strong, the shipping and handling struggles have led to a flood of customer service messages about missing items.
The latest reported problem involves the apricot spread, one of the products from Meghan’s June launch. US Magazine and others ordered this item and found it missing from their packages, even if other products, like flower sprinkles, were included. When people asked about the missing spread, the As Ever customer service team sent out an apology email. The message explained that because of high demand, the company couldn’t fill orders for the apricot spread at that time. As a solution, customers were told they would get a refund for the item by the end of the week.
