An enquiry into allegations that Meghan Markle 'bullied' members of her staff during her short time in the Royal Family has ended in silence - with The Firm refusing to release findings.
Now a report in the Daily Mail claims the relaxed, easy-going atmosphere that many had found working for Prince Harry as a bachelor changed after the Duchess of Sussex joined him at Kensington Palace.
One part-time employee, who was briefly attached to Harry's household, told the paper that before Meghan arrived, Harry would make morning coffee for his small staff.
But after the wedding, the duchess insisted that a butler take over the coffee making duties.
Friends of Meghan's previously spoke to People magazine about being a good boss - and highlighted a time she paid for an ice cream stand to provide free treats to Kensington Palace staff.
One anonymous friend told the mag: "I came by there one day, and she had ordered an incredible ice cream and sorbet stand for the office.
"They were remarking how it was the 'best day of work ever.' It warmed my heart to see her just continuing to be her and bring her style to the U.K."
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Buckingham Palace launched the investigation in March 2021, and invited past and present employees to speak in confidence about their experiences of working for Meghan, after it was alleged she drove out two personal assistants and staff were "humiliated" on several occasions.
Changes are to be made with lessons having been learned, says Buckingham Palace - but the household declined to go into specifics.
Employment policies have been improved for royal staff with the changes not made public.
The Duchess' lawyers vehemently denied all of the allegations when they were made.
These claims were denied by the couple's team, who said they were victims of a "calculated smear campaign based on misleading and harmful misinformation".
"We are disappointed to see this defamatory portrayal of The Duchess of Sussex given credibility by a media outlet," their lawyers said.
"It's no coincidence that distorted several-year-old accusations aimed at undermining the Duchess are being briefed to the British media shortly before she and the Duke are due to speak openly and honestly about their experience of recent years."
Jenny Afia, the Duchess's lawyer, later added: "What bullying actually means is improperly using power repeatedly and deliberately to hurt someone, physically or emotionally. The Duchess of Sussex absolutely denies ever doing that.
"Knowing her as I do I can't believe she would ever do that."
