Police and transport staff will be parachuted in to help Manchester Airport, while passengers will get real time online queuing information and the option to check-in their bags the night before their flight as part of a new action plan to solve a staffing crisis.
In a statement which criticises Manchester Airport for acting too late on recruitment, insufficient communication to passengers and management of queues, Mayor Andy Burnham has revealed measures to ease the ongoing crisis at the hub, caused mainly by a staff shortage. He also warned that 'disruption' was expected to continue for 'two months'.
While Greater Manchester's councils are majority shareholders in Manchester Airports Group (MAG), the day-to-day operation is usually outside the remit of both the town halls and the Mayor's office. However, Mr Burnham said they would 'work to support them in any way they can' until they have resolved the issues caused by the pandemic.
