Martin Lewis advised people to take their energy meter readings on March 31 ahead of the energy price cap increase. However some people couldn't send their figures as power companies experienced system crashes, while others simply forgot.
But sending yours a day or two late isn’t something to panic about, the founder of MoneySavingExpert reassured the public. Martin said: "If you were to do it tomorrow, or the day after, or the day after that, just doing it around now reduces the wriggle room for a problem with estimates. A day or two out isn’t the biggest panic in the world."
Energy bills jump explosively from today (April 1) as the price cap is raised by nearly £700 per year. The rises will affect anyone who's not on a fixed rate tariff. Despite Martin's advice to send meter readings by March 31, companies - including British Gas, EDF, Scottish Power and SSE - were unable to cope with the number of customers trying to submit meter readings ahead of the price cap being lifted today.
