Marks & Spencer has criticised the Mayor of London, Sadiq Khan, over what it describes as rising levels of retail crime, as new figures highlight the scale of violence and abuse faced by shop workers across the UK.
The retailer said its staff experience around 1,600 incidents of theft, abuse and intimidation each day, citing data from the British Retail Consortium. Executives warned that offences are becoming more organised and more aggressive, with recent incidents including large groups of youths entering stores and confrontations involving staff.
