Management and leadership at a Toxteth care home has been deemed “inconsistent” by care inspectors.
A Care Quality Commission (CQC) report into Mersey Parks care home has found that leaders at the Mill Street service created a culture that “did not always support the delivery of high-quality, person-centred care” but has made strides since its previous rating last year. The residential care and nursing home provides personal and nursing care to 102 people aged 65 and over with capacity for up to 120 people.
It is set across four separate single floor units and an office block. The inspection found that the leadership at Mersey Care was inconsistent and could not be improved as it required “consistent good practice over time.”