Wayne Osborne went to a dental practice in the hope of getting his teeth straightened. But what followed was a "nightmare" that left his teeth feeling like "jelly babies".
Wayne has now been handed a pay out of more than £17,000 following the ordeal. His dentist has not admitted liability, but said the payment was a "good faith" gesture.
The 58-year-old patient first visited Liverpool Dental Spa in 2011 to look at getting his lower teeth straightened. He went on an Invisalign treatment but he said it didn't work, leaving him to change his diet after being left "constantly in pain".