Community management has been an option for residential communities for decades, with homeowners associations (HOAs) and property management companies offering services to handle day-to-day operations and maintenance of multiple shared spaces. However, the concept changed during the COVID-19 pandemic as lockdowns and social distancing measures disrupted traditional modes of operation.
Many communities needed to be equipped to navigate the complexities of remote communication, virtual decision-making, and the heightened need to manage shared resources efficiently. This period of changes prompted HOAs and condominium boards to reevaluate their approach to community management, seeking partners that could address immediate concerns and future-proof their operations.
