The world is fascinated by how the ultrarich live and work. By arranging their travel, a 25-year-old Canadian who grew up in a log cabin gained a few insights, and one thing she learned is that the wealthiest customers aren’t the hardest ones to serve.
Olivia Ferney, a luxury travel specialist who was named as one of TIME’s top digital influencers of the year, pulls off the vacation wishes of millionaires and billionaires for a living, reenacting some of those interactions for more than 2 million followers on TikTok and Instagram combined.